Contact Us

We're here to help.

Whether you have questions about your order, shipping, products, returns, or anything else, our support team is happy to assist you.

Customer Support

📧 Email: officialshivora.store@gmail.com

We aim to respond to all customer inquiries within 24–48 business hours.

Order Support

For faster assistance, please include the following information when contacting us:

• Full Name
• Order Number
• Registered Email Address
• Description of the Issue
• Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

To process such requests, an unedited unboxing video is mandatory and must clearly show:

The sealed package before opening

• Shipping label visible
• Complete unboxing process
• Product condition upon opening

Business Hours

Monday – Saturday

10:00 AM – 7:00 PM (IST)

Sunday: Closed

Our Commitment

At Shivora, our goal is to provide premium products, secure shopping, and reliable customer support. We value every customer and strive to resolve all concerns as quickly as possible.

Thank you for choosing Shivora.